Accurately measuring customer satisfaction is crucial to an organization's sustained success and growth.
Our extensive experience in executing customer satisfaction survey projects in a variety of industries/types (financial, health care, hospitality, and b2b) led us to develop “off-the-shelf” turnkey Web services with real-time feedback dashboards, responses pushed to managers' email inboxes and so much more. And, with a huge store of historical data to analyze, we were able to develop the Fan Value Score, a loyalty metric that has proven to be a great indicator of business health.
Today we help our clients, in a variety of industries, monitor the pulse of customer satisfaction in real-time and help them:
Effortlessly & economically, with our done-for-you guest/customer experience feedback platform, GuestInsight
Our extensive experience in executing customer satisfaction survey projects in a variety of industries/types (financial, health care, hospitality, and b2b) led us to develop “off-the-shelf” turnkey Web services with real-time feedback dashboards, responses pushed to managers' email inboxes and so much more. And, with a huge store of historical data to analyze, we were able to develop the Fan Value Score, a loyalty metric that has proven to be a great indicator of business health.
Today we help our clients, in a variety of industries, monitor the pulse of customer satisfaction in real-time and help them:
- Turn Guest/Customer Feedback Into Actionable Insights
- Get More & Consistently Great Online Reviews
Effortlessly & economically, with our done-for-you guest/customer experience feedback platform, GuestInsight
